The information age is truly upon us. Changes to levels of paper records, the growing comfort level with digital information, and the tremendous expansion of the communications superhighway all impact records and information managers. Product and service providers need to be better educated than ever before on these emerging opportunities and embrace 'change' as a priority; not an intrusion or interruption to the status quo. This is one of the tremendous benefits of the IMI affiliation; to bring people together to openly discuss the future and to plan for it proactively, and with enthusiasm!

We let our clients answer that question. In other words, it is less important to us whether we centralize account management to minimize our costs as it is to build solutions around the client's preference. We are equipped with a centralized toll free number and centralized database solution for consolidated account management. Or we can deliver these same services locally (a more common customer preference these days) and still reserve the ability merge data from region to region after the fact for consolidated service or cost analysis statistics.

IMI affiliates are pre-screened for participation in advance to assure that IMI customers get quality vendors and no surprises after the fact. There are a number of appropriate steps to certification that offer minimum "hurdles" to participation while still protecting the interests of both other affiliates as well as of our customers. Contact IMI Corporate toll free at (866) 4-IMINTL or by using the Contact Us form within this site for more information!

We welcome the opportunity to expand into new areas, yet are driven primarily by customer need rather than a desire to be the biggest. Still in its infancy, IMI is a growing affiliation of dynamic service providers. If we're not where you need us to be, call us, tell us, and we'll see what we can do.

Our commitment to the future is huge. First, we have a huge focus on education. Through our affiliates in consulting and academia, all affiliates gain insight into new technologies and improvements in RIM practices and procedures. We are excited about gathering this information and passing it on free of charge to the industry. We also invest in supporting both the industry associations we participate in (see the Industry Associations page) as well as a number of charitable organizations.

IMI is in its relative infancy and we expect rapid growth in the number of participating/contributing organizations (and other service providers) in the coming months/years. While our early efforts in adding affiliates has been based on covering a diverse service arena, we recognize that we do not yet have every possible answer or solution at our fingertips. We look forward to getting lots of feedback from www.imintl.com site visitors as well as from the people we serve now or intend to serve. Please contact us toll free at (866) 4-IMINTL or by using the Contact Us page to share your specific needs.

To a very large extent, IMI is "owned" by the businesses that participate. The focus is not for IMI to be a separate profit generating entity as much as to simply bring complimentary service providers together and enhance the overall service offering. However, there is a centralized management structure to protect the integrity of every client relationship!